Client Review
BBB Reviews
16/05/2024
Taj C
10/01/2024
Kristi G
24/09/2023
James M
04/06/2023
Dorothy W
Google Reviews
a year ago
I was introduce to capstone by some of my collegues after having so many bad experiences in the past with different contractors .My experience with Shawn and Rob has been nothing but excellent ... Rob is a great artist/tile master who has completely transformed my Daughters bathroom to a brand new modern space. He is disciplined , professional and transparent who gives you feedbacks and addresses your concerns. If you want professionalism and excellent end results I highly recommend Capstone company.
Positive
Responsiveness, Quality, Professionalism
Mandana Iraji
Kristi Gilder
vic steane
a year ago
It’s been a few months since my renovation was complete. Capstone did an amazing job with my main floor. Loving the floors, the kitchen and everything in between. Such a smooth experience. Loved working with all the boys on this project. Eric, Carter and Dave thank you for an outstanding job! It was a pleasure working with you all.
Positive
Responsiveness, Quality, Professionalism
Pat Tipping
2 years ago
It was a pleasure working with Sean and his crew on my large renovation. Sean kept me informed throughout the process of what was to be done and when it should be completed. Once he started the reno, he and/or his crew were on site every day unless we were waiting for other trades or material to arrive. He constantly checked in with me to make sure all was well and that I was pleased with work in progress or completed and willingly answered any and all of my myriad questions. HIs crew were great to deal with, did excellent work and ensured the site was left uncluttered at the end of each day. I would gladly recommend Capstone Renovations to any potential customer.
Positive
Responsiveness, Quality, Professionalism, Value
Carolyn Knowles
4 years ago
The team at Capstone Renovations are trustworthy, respectful, fair and deliver on their commitment; qualities you expect from everyone but certainly those who you are hiring. They take all the worry out of the renovation/construction process and ensure that you get something that is more than you expected! We have used them for two separate projects (once for an interior renovation and new kitchen, and once for a backyard deck), and have nothing but good things to say about the work they produce, their professionalism and attention to detail.
They understand what you want and take the time to give you recommendations for other things that you may not have considered to ensure you get a product that looks amazing! I have only good things to say about Sean and his team and would absolutely recommend them for any job you might be considering, no matter what budget you are working with. We intend on doing more work on our home in the future and will most certainly be using Capstone Renovations again.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Timothy Schilling
3 years ago
We had Capstone in to renovate our master bathroom and they did an amazing job. Having renovations done is never easy and even less so during a pandemic, but Capstone made things as pleasant as they could be. Sean was great - responsive, direct, communicative, friendly and professional. A pleasure to deal with. And his crew - Rob and Jake on our case - were awesome. They took good care of our home (putting down masonite, tarps on our stairs, tarping our bed, being careful not to mark our walls, etc) and cleaned up every single day of the two weeks they were here. I've never seen a reno so clean! They arrived on time every morning, worked a full day, wore masks the whole time, explained each step of the reno, kept us in the loop when there were any issues and explained our options for various things (tile patterns, etc) very well. We really appreciated their attention to detail, the obvious pride they take in their work, and the fact that our final invoice came in only a little over the original estimate (and this had to do with some very weird plumbing in our bathroom that they had to correct). All in all, so pleased with Capstone and we would most definitely use them again for any future projects.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Remodelling
J B
4 years ago
Very happy with the workmanship, timing, attention to detail and continued correspondence to deal with questions. Great job.
Positive
Professionalism
Frank Rexton
2 years ago
Positive
Responsiveness, Quality, Professionalism, Value
Response from the owner
Thank you Kathy. I hope you and Doug are enjoying the new renovations, and we are looking forward the next phase. See you soon.
Thanks
Sean Drummond
Capstone Renovations Inc.
Kathy Fraser
Stella Ekonomides
See What Our Clients Are Saying
Hi Sean, A quick note of thanks expressing our gratitude for all the hard work you have done to our house(Home Renovations included - Kitchen, 2 bathrooms, hardwood throughout, tiling and trim). Most recently for your quick response to our frozen pipes and water leak. Calling us back and dealing with our issues while on your vacation certainly goes above and beyond. Please also express our thanks to your wife and family for their understanding while you dealt with our issues. Thank you for your exceptional professionalism, customer focus, attention to detail and backing your work. We never hesitate to give your name to our friends when they are looking for a contractor. We have enclosed a gift card for Rob, can you please pass it along to him with our thanks.
Jane and Glenn
Very professional, very honest, stayed within our budget as well as offering helpful advise on both decorating and construction. We are very happy with our new bathrooms and plan on having Capstone Renovations back to do more to make our home more beautiful.
Linda W
I have used Capstone Renovations for a wide variety of projects, both commercial and residential, and have consistently found their work to be excellent. Sean and his crew are very adaptable to changing project requirements and schedules, while at the same time keeping on eye on the budget. Capstone staff are always pleasant and professional in carrying out their work. I look forward to working with Capstone Renovations on future projects.
Mike N
Senior Project Manager, Ameresco Canada
Totally happy, Impeccable work. Neat. Respectful of the schedule and his commitment. Depending on other projects, you may have to wait a while to get him but he's worth the wait. Price is quite reasonable and competitive. The best general contractor I have ever worked with... (home renovations included - bathrooms and a composite deck)
Andre, Sylvia and Bozo
Capstone Renovations has completed interior and exterior renovation projects on several of our properties... Their work is deficiency-free, completed on time and on budget, and their prices are always competitive. They are easy to work with and very responsive. I would recommend them to anyone looking for a very good commercial or home renovations company.
Richard H
Canlight Hall Management Inc.
Thanks you for fitting me into your busy schedule. Our bathrooms looks awesome! We are very fortunate to have Conrad do the installation. Conrads workmanship is outstanding. Thanks again. We will always be ready to recommend Capstone Renovations.
Margaret
If Capstone Renovations were the complete opposite of what stereotypes exist when referring to contractors. They were very punctual, open minded with options to save money and followed up on any requests made. They made our renovation process painless.
Guiseppe D, Telelatino Television Network, Toronto
Thank you for a great job in finishing our cold room. Everything was professionally done on time and to specifications. A special thanks to Conrad.
Mitch and Lynn
Capstone Renovations Inc. has good pricing and quality service - the perfect combination for anyone interested in the real estate market.
Mitchell C, Remax Commercial Focus Realty
Its been a great pleasure retaining Capstone for our home renovations... an absolute pleasure to work with... diligent, creative and tries his best to save the client money by recommending alternative approaches to attain the same goal... delivers on time and on budget